By placing an online order through our Online Store you agree to be bound by these terms & conditions.
1. Your status
By placing an online order through our Online Store you are warranting to us that:
a. you are purchasing our product/s for your personal consumption and not for business or commercial purposes;
b. you are at least eighteen (18) years old; and
c. you are legally capable of entering into binding contracts.
2. Placing on order
When you place an order to purchase products from us, your order is deemed an offer to purchase products from us. We have absolute discretion to reject your order without any reason. Your order is accepted when we send you an email informing you that we have accepted your order.
You cannot cancel your order once we accept your order. We reserve the right to refund you the price of any product/s for which you have paid (in lieu of delivery or supply of such product/s), even after we have sent you an email informing that your order has been accepted and payment has been received by us.
The price of any product is as displayed in our Online Store. All prices are stated in Malaysia Ringgit. There may be additional charges for delivery and disposal. Prices are liable to change at any time, but changes will not affect orders which we have already accepted via emails. Prices on our Online Store may differ from the prices you see in stores, due to limited products quantities or special online promotions.
Any discounts and rebates offered are on such terms and conditions as we may from time to time prescribe and may be withdrawn or cancelled by us without notice. All Promotional and Limited offer items are limited to 1 per customer. Limited Time offer & Weekends offer items are not qualify for E-coupons promotion. All free gifts offered are while stocks last and are not exchangeable and may be withdrawn or cancelled at any time without notice.
All products we display on our Online Store are on an “as is” and “as available” basis. We do not warrant that the availability, description and prices of the products stated on our Online Store are accurate and complete. We will not be liable in any way for inaccuracy and incompleteness in relation to the availability, description and prices of the products stated on our Online Store.
Payment for all products must be made by local bank transfer. Please note that payment must be received in Malaysia Ringgit. In order to facilitate the payment process, you will be transferred to a secure payment site where you can enter your payment details.
Purchase is considered complete only upon full payment, including delivery if applicable.
FREE delivery will be offered for the purchase of MYR500 and above within Malaysia, except for East Malaysia, Delivery will be made to the address in Malaysia you have stated in your order. We will endeavour to arrange delivery within ten (10) days from the date of our email informing you that we have accepted your order. Delivery is subjected to the third-party contractor and we will not be liable for any delays due to causes beyond our control.
There will be a delivery charge of MYR35 for purchases less than MYR500 or 5% of the purchase amount to East Malaysia.
Price stated does not include any installation.
8. Risk of loss and damage
Risk of loss and damage of the products you purchase passes to you on delivery. We shall retain title to the products until such time as payment in full (including delivery charges) has been effected.
9. Refund, Returns and Exchanges
We may do Refund if the order item(s) is/are out of stock or/and payment is accidentally, made by mistakes. The Refund will take approximately 14 days to process. Any refund shall be processed via the original payment method.
We may, subject to our discretion and policies, allow returns and exchanges. Should returns be allowed, refund will be either in the form of credit vouchers or credit back to the credit card used for the purchase within a period of 1 week. Goods may be returned to our warehouse located at Lot 24915, Jalan Segenting, Kawasan Perusahaan Segenting, 42500 Telok Panglima Garang, Kuala Langat, Selangor, Malaysia.
We exclude all representations, warranties, conditions and terms (whether expressed or implied by statute, common law or otherwise) to the fullest extent permitted by law. We will not be liable for damages which are not reasonably foreseeable arising out of or in connection with your online order through our Online Store.
We make no representation or warranty that any product specified in our Online Store will be available for purchase at any of the retail stores in Malaysia at the specified price or at all.
Except to the extent required by applicable law, we will not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed on our Online Store.
We will not be liable to you or any party for any damages, losses, expenses or costs whatsoever (including without limitation, any direct, indirect, special, incidental or consequential damages, or economic loss or loss opportunity) arising out of or in connection with your online order through our Online Store, or reliance on any information, materials or online services provided at our Online Store, regardless of the form of action and even if we had been advised as to the possibility of such damages. This exclusion clause shall take effect to the fullest extent permitted by Malaysia law.
In any event, and notwithstanding anything contained in these terms & conditions, our maximum aggregate liability in contract, tort (including negligence or breach of the statutory duty) or otherwise arising out of or in connection with your online order through our Online Store shall be limited to the price of the products purchased from our Online Store.
From time to time, our Online Store may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse these other websites. We have no responsibility for the content of these other websites. We make no representations or warranties that these other websites do not infringe the intellectual property rights of any person. We are not authorising the reproduction of material found on these other websites.
12. Data Protection
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these terms & conditions by you or any other liabilities arising out of your use of our Online Store, or by any other person accessing our Online Store using your account and/or your personal information.
Our failure to insist upon strict performance of any provisions hereof shall not be deemed a waiver of our rights and remedies. The invalidity of any provision of these terms & conditions shall not adversely affect the validity or enforceability of the remaining provisions.
15. Entire Agreement
These terms & conditions supercedes all prior representations, understandings and agreements between us.
16. Rights of third parties
A person who is not a party to any agreement governed by these terms and conditions has no right under the Contracts (Rights of Third Parties) Act (Chapter 53B) to enforce any of the terms of such agreement.
We reserve the right to amend, vary and change these terms & conditions at our discretion without any notice.
18. Applicable Law
These terms & conditions shall be governed by and construed under the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts of Malaysia in relation to and/or in connection with these terms & conditions.